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TWS, Tkm Web Solutions

AI Solutions

AI that works with your team, not instead of it.

Automation for support, sales and content, and custom solutions for a specific problem in your business. The AI gets the work started; when the subject calls for it, a person takes over.

Illustrative screen: the AI suggests, the team decides.

Automation

Automation: AI for the work that repeats.

Every automation has clear rules: what the AI answers, when it calls a person and how much it can spend.

  • WhatsApp support

    An agent that answers common questions, qualifies the lead and hands the conversation to a person when the case calls for it.

  • Copilot for salespeople

    The AI reads the conversation, suggests the next message in the salesperson’s own style and updates the pipeline. The salesperson always sends.

  • Content with approval

    Diagnosis, editorial calendar, posts and blog articles drafted by the AI and published only after someone approves them.

What is already built

Automation that TWS has already built.

Real projects, in use or being validated. Client names are kept private.

  • Support agents

    Real estate support with agent versions, A/B testing, follow-up, a log of unanswered questions and transfer to a person.

  • Sales copilot for WhatsApp Web

    Suggests the next message in the salesperson’s style and never sends anything on its own.

  • Marketing with several agents

    Diagnosis, editorial calendar, blog and WhatsApp publishing, with a person approving before anything goes out.

An example in the TWS Store

SalesAgent

SalesAgent is the TWS sales copilot: a CRM next to WhatsApp Web that suggests the next message and fills in the pipeline. You always do the sending.

See in the store: SalesAgent

Custom solutions

AI applied to a specific problem in your business.

Not everything is automation. Sometimes a business has a problem of its own, and AI becomes part of a system built to solve it.

Already built by TWS

  • Voice assistant

    Activated by a keyword: it recognizes speech, understands the request with a language model and answers with a synthetic voice.

  • AI agents in real estate management

    Agents that work inside a real estate management system, in the same place as contracts, inspections and billing.

  • AI video studio

    Script, characters and dozens of models to choose from, with the estimate shown before generating.

  • AI in the system, with credits and limits

    AI and WhatsApp usage measured in credits inside the system, so each plan has its own limit.

  • Lower AI cost, measured

    In a simple call, TWS cut the text sent to the AI from about 45 thousand to about 240 tokens. Fewer tokens, lower cost on every answer.

Can be built

Examples of what is possible. These are not projects TWS has delivered yet.

  • Read and organize documents

    Contracts, invoices and forms read by the AI, with the key data pulled out for someone to check.

  • Search your company’s data

    Questions in plain language answered from the company’s own documents and records.

  • Sort requests and tickets

    Each incoming request or ticket gets a topic and a priority and goes to the right person.

  • Summarize conversations

    Long conversations become a short summary, so whoever takes over knows what has already been said.

Have a problem AI might solve?

We’ll work out with you whether it makes sense, and tell you when it doesn’t.

Tell us the problem (opens in a new tab)

How it works

From today’s problem to AI working alongside you.

For automation and for custom solutions alike: the AI comes in step by step, with the team close by, and every step is measured.

  1. Understand the problem

    what repeats in support or sales, or which specific problem the business wants to solve.

  2. Check whether AI solves it

    if a simpler path works better, TWS tells you. If AI makes sense, we define what it can do, with which information and when it hands over to a person.

  3. Test with approval

    at first, the team checks what the AI does. Anything it could not handle is logged so it can improve.

  4. Monitor and adjust

    versions compared side by side, usage cost measured and limits per plan.

Does the AI answer on its own?

Only within what was agreed. TWS works with approval and hand-off to a person: the agent answers common questions within the company’s rules and, when the conversation goes beyond that, calls someone from the team. In the sales copilot, the AI only suggests; the salesperson sends.

How much does it cost to use AI?

There are two costs. One is the project, which comes in the proposal. The other is usage: each AI answer is billed by the model provider, based on volume. TWS lowers that cost by sending the AI only what the question needs, and sets credits and limits per plan so the bill holds no surprises.

How do I know if AI can solve my problem?

Tell us how the problem shows up today: what comes in, how much time it takes and where things go wrong. TWS works out with you whether AI helps or a regular system would do better, and tells you when it does not make sense. When it does, the proposal shows what will be built and how to measure whether it is working.

Does the AI use my company’s information?

It uses whatever you decide: products, prices, support rules, frequent questions. This knowledge base is built together with your team and grows with the questions the AI could not answer yet.

Does it work with the system I already use?

In most cases, yes. TWS puts the AI inside the ERP, CRM or WhatsApp your company already uses. When integration is not possible, we explain why and show another way.