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TWS, Tkm Web Solutions

01 Booking app

Service Booking and Sales App

Your customers choose, book and pay in the app.

An app under your company’s brand to sell services and book appointments, a panel to run everything and a panel for the team that delivers the service. Already in use by a TWS client and published in the app stores, for Android and iOS.

For your customers

From catalog to booked slot, no phone call needed.

Customers browse services by category, check by postal code (CEP) whether their area is covered, pick a professional and an open slot and pay with Pix via QR code, boleto or card, in full or in installments.

  • Android and iOS
  • Service area checked by postal code
  • Payments via Asaas

For your company

Sales, schedule and team in one panel.

In the web panel, the company manages the catalog, subscription plans, coupons, covered postal codes and payment methods, follows sales and bookings and sets goals with rewards for the team. Each service provider has their own panel with their schedule.

  • Web admin panel
  • Web service provider panel
  • Team goals with rewards
  • Customer app: catalog by category and choice of professional and time slot.Illustration of the interface with fictional data.
  • Payment with Pix via QR code, boleto or card, with a coupon.Illustration of the interface with fictional data.
  • Company panel: sales, today’s bookings and sales chart.Illustration of the interface with fictional data.

Service Booking and Sales App

What’s included

For companies that sell and book their own services and want an app under their brand, without starting from scratch.

  • Customer app

    Android and iOS app with a catalog by category, subscription plans, saved addresses and account deletion right in the app.

  • Booking

    Service area check by postal code and choice of professional and of each one’s open slots.

  • Payment

    Pix via QR code, boleto and cards in full or in installments, via Asaas, with discount coupons.

  • Quotes, support and ratings

    Quote requests, support tickets and a rating of the service after it is done.

  • Admin panel

    Catalog, plans, team and categories, coupons, banners, covered postal codes and configurable payment methods.

  • Sales and appointments

    Sales, bookings, appointments, quotes and tickets in one place, with a dashboard and sales chart.

  • Service provider panel

    Web panel with the schedule, the status of each appointment, closing with photos, goals and tickets.

  • Tech stack

    App built with React Native (Expo) and a Laravel backend running on Docker, with SSL.

Who it’s for

  • Cleaning, beauty, maintenance, health and other businesses that work by appointment.
  • Businesses that sell service packages or subscription plans.
  • Companies with their own team serving areas defined by postal code.

Setup

How setup works

From the first contact to the system going live, you know what happens at each step.

  1. Conversation

    You tell us how your company works and what you expect from the system.

  2. Quote

    TWS sends in writing what will be done, the timeline and the price.

  3. Setup

    TWS applies your brand to the app and the panels, sets up your services, team and covered postal codes with you, connects your Asaas account and prepares the app for publishing in the stores.

  4. Live

    The system goes live and TWS stays close to maintain and improve it.

Questions

Questions about Service Booking and Sales App

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Is the app built from scratch for my company?

No. It is a ready-made platform, already in use, that TWS adapts with your brand, your services and your rules.

Which payment methods does the app accept?

Pix via QR code, boleto and credit card in full or in installments, via Asaas. The company chooses in the panel which methods are turned on. Asaas is currently the only payment provider integrated. These are Brazilian payment methods.

Does the service team get an app?

The team uses the web service provider panel, which opens in the browser on a phone or computer: schedule, appointment status, closing with photos, goals and tickets. There is no separate app for service providers.

Does it work for several companies or as a marketplace?

No. Each installation belongs to one company, with its own team and services. It is not a marketplace open to other providers.

Does the app send notifications or have chat?

Not today: there are no push notifications or real-time chat. Customer contact goes through support tickets. If your operation needs that, bring it up in the quote.

What is the tech stack?

The app is built with React Native (Expo), for Android and iOS. The backend is Laravel, runs on Docker and uses SSL. The app of a TWS client is already published in the app stores.

How much does it cost?

It depends on what needs to be adapted. After a conversation, TWS sends a written quote with scope, timeline and price.